Your Personal Information Is Important To Us "Personal information" is information that identifies you or could identify you. The types of personal information we collect may include your name, address, contact phone number, email address, date of birth, passport and visa information, transaction information and financial details. We may also keep a record of products and services that you acquire from us.
Where the personal information requested includes an email address and/or mobile phone number, La Peonia B&B will only contact you by email or SMS if you agree to being contacted in this manner.
Generally, only information you provide about yourself to La Peonia B&B directly will be collected, such as through enquiring about, or using, La Peonia B&B products & services or La Peonia B&B website, making a booking on a La Peonia B&B website or by phone or otherwise identifying yourself when requesting information to be sent to you. In certain circumstances, we may collect information about you from third parties. However, we will only do so if it is unreasonable or impracticable to collect the personal information directly from you and we will take reasonable steps to inform you if and when we do.
La Peonia B&B only collects personal information which is reasonably necessary for, or directly related to, one or more of its functions or activities. For example, La Peonia B&B collects personal information from you in order to provide and charge for the hotel accommodation and other goods and services you purchase. We may also collect personal information about you to better understand your requirements and preferences, improve our services and to provide offers that may be of interest or benefit to you. For example, when you fill out a contact form, we collect the details you enter to enable us to send information to you. When you answer questions about what you would like to see we keep this information so as to better serve you. If you do not provide the personal information we request from you for these purposes, we may not be able to carry on our business and provide our services to you.
La Peonia B&B will not use or disclose any specific personal information about you without your consent, other than for:
The main reason for which you have provided personal information (primary purpose);
A purpose which is related to the primary purpose and which you would reasonably expect us to use the information for;
A purpose required, authorized or permitted by law;
To provide our products and services to you;
To reply to your queries or requests;
To market our products and services including to communicate special offers or promotions and to provide you with information about us and our products and services;
To compile and use statistical information regarding our customers; or
To seek feedback from you and to monitor the quality of our products and services.
La Peonia B&B and its affiliates recognise the trust you place in us when you give us personal information. For example, La Peonia B&B may ask you questions to get a better understanding of what facilities and services would help you with your accommodation needs. We will use this information to recommend accommodation and services which we believe will be of benefit to you and your business. However, we will not disclose specific information about you and your business to any other company (except those entities specified below) without your explicit consent.
La Peonia B&B may from time to time outsource the processing of certain functions or information to third parties. We may also provide your information to our related entities and partners. Any personal information disclosed to our agents, related entities, partners, contractors and third party service providers is only to the extent necessary for them to perform their agreed tasks and they are required to maintain the privacy of your information and keep such information confidential.
La Peonia B&B will store personal information [electronically and in paper form].
La Peonia B&B will take such steps as are reasonable to protect your personal information from unauthorised access or use, misuses, loss, modification or authorised disclosure, and to ensure that the personal information we hold about you is accurate, complete and up to date. La Peonia B&B also maintain computer and network security, for example we use firewalls and other systems such as user identifiers and passwords to control access to computer systems. In addition, La Peonia B&B’ employees are obliged to respect the confidentiality of any personal information held by La Peonia B&B. Personal information will be de-identified or destroyed when no longer required by us. However, to the extent permitted by law, La Peonia B&B will not be held responsible for events arising from unauthorised access to your personal information. We encourage you to play an important role in keeping your personal information secure.